Globe Life is currently hiring a Senior IT Business Analyst. In this role you will be responsible for and involved in all phases of the system development life cycle in a hybrid SCRUM-Waterfall environment, including: Analyzing business requests. Eliciting and documenting requirements. Process diagramming prototyping. Support and clarifications during development. Issue triage and resolution. QA test planning and execution. Coordination of user acceptance testing. Implementation and post-implementation support. You will report to the IT Business Analysis Manager and be assigned to one or more high-priority, enterprise-level development projects for client/server applications used by internal customers and/or the company's agent field force. Responsibilities Serve as the primary liaison between IT and the business units we support. Coordinate with clients and IT personnel in analyzing requests for new systems or enhancements to existing systems. Apply business process analysis skill and experience and to make recommendations for process improvements and provide guidance to stakeholders. Utilize various techniques to elicit and define business requirements, functional requirements, non-functional requirements, acceptance criteria, and report specifications. Facilitate design meetings and demos at all levels, including executive management. Analyze and map business processes and data flows for current and future states. When applicable, develop website prototypes using a 3rd party tool (no programming required). Write clear and effective functional requirements (FRDs) and supporting documents. Collaborate and coordinate with the project team and business unit to identify and resolve issues. Write and execute QA test plans. Coordinate user acceptance testing and obtain sign off upon successful completion. Communicate project progress and issues as needed. Serve as an integral part of the project's SCRUM team. Take ownership of overall project success. Provide direction and assistance to other IT Business Analysts for projects on which a lead role is assigned. Work hours Full Time, M-F About Us: At Globe Life, we really do value our employees and it shows We make sure you have your own dedicated personal work space and we don't make overtime mandatory-that is truly optional scheduling. Employees at Globe Life are dedicated to their work and we are dedicated to our employees and want to give you peace of mind for your future retirement. On a day to day basis, you will enjoy a company culture that embraces individuality, celebrates our successes, offers an attractive employee benefits package, and fosters personal development and seeks to promote internal talent. We are an Equal Opportunity Employer.
Associated topics: business, business analysis, business analyst, consult, consultant, customer, information technology consultant, market, sales, support analyst